Refund Policy

Refund and Cancellation Policy

Last updated: May 30, 2026

This policy explains how cancellations and refunds work for G-Stacker Inc. subscriptions (including the Humanize service). It is part of our Terms of Service.

Try it free first

Every account gets 2 free stacks for life — no card and no time limit — so you can see exactly what the Service does before you ever pay. A paid plan is only needed to create your third stack. Because of this, we don't offer a separate money-back trial: the free stacks are your trial.

Cancelling

  • You can cancel any time from your account settings or by emailing [email protected].
  • Cancelling stops the next automatic renewal. Your plan stays active until the end of the period you've already paid for.
  • Your free stacks are not affected and do not reset.

EEA/UK 14-day cooling-off

If you are a consumer in the EEA or UK, you have a statutory right to withdraw from a purchase within 14 days. Because our Service is digital and begins immediately, when you subscribe you ask us to start right away and accept that this right ends once the service has been fully performed. If you withdraw during this period, we may charge a fair amount for the portion you used.

After the cooling-off period

  • Monthly plans: cancel any time. We don't refund the current month, but your access continues until it ends.
  • Annual plans: cancel any time to stop the next renewal. Annual payments are not refundable after the 14-day cooling-off window, and your access continues until the end of the paid year.

Of course, if something genuinely goes wrong on our end (a billing error or a service problem we can't fix), email us and we'll make it right.

What isn't refundable

  • Content already generated and published to your Google account or external hosts (it stays yours regardless).
  • Accounts terminated for violating our Terms or Acceptable Use.
  • Third-party costs you incur (e.g., domains, hosting fees).

How to request a refund

  1. Email [email protected] with your account email and a short reason.
  2. We respond within 5 business days.
  3. Approved refunds go back to your original payment method via Stripe (typically 5–10 business days to appear).

Chargebacks

Please contact us before starting a chargeback — we'll sort genuine issues quickly and fairly. Opening a chargeback without contacting us first may pause your account during the dispute.

Changes

We may update this policy; the current version is always on this page and changes are not retroactive.

G-Stacker Inc. — [email protected]

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